We are out of network providers. Contact your insurance carrier to determine out-of-network coverage. To facilitate the conversation with your insurer view our Insurance Coding Guide. Continue reading below for important billing information.
Psychotherapy Appointments:
Fee Schedule
Initial Intake Psychotherapy Appointment
Service fee is due 3 business days prior to your appointment. We also require a credit card to put on file to be charged for on-going psychotherapy.
On-going Psychotherapy
Service fees are due 1 business day prior to your appointment, unless you plan to pay cash or check at your in-person appointment.
- Virtual Appointments: Your credit card on file will be charged 1 business day prior accordingly.
- In-person Appointments: You may bring a personal check or cash payment to your appointment OR we will charge your card on file at the appointment.
- For School Districts/Organization: A Purchase Order or Contract is required 3 business day prior to the appointment & payment due within 30 days following the service being rendered.
Cancellation Policy
We ask that you give us as much notice as possible prior to a scheduled consult if it needs to be rescheduled or cancelled and no less than 24 hours’ notice. Our center sends appointment reminder emails. With notice, professional time reserved for you can be given to someone on a waiting list.
If we receive less than 24 hours’ notice that an appointment needs to be rescheduled, the consult payment is still due as previously scheduled. No show appointments, unless a sudden emergency occurs where documentation can be provided, are not acceptable and payment is required for the no-show appointment.
Assessments:
Fee Schedule
Services $1,000 & up: $500 non-refundable scheduling deposit due within 24 hours’ of scheduling or your appointment will be released
30 Days Prior: Balance Payment Due (If applicable, your credit card on file will be charged accordingly)
For School Districts/Organization: A Purchase Order or Contract is required 2 weeks prior to the appointment & payment due within 30 days following the service being rendered.
Cancellation Policy
With the demand for services, we require pre-payments to secure your appointment/service. Cancellations with more than 30 days’ notice will be refunded excluding the $500 scheduling deposit. The scheduling deposit may be transferred to another service. Cancellations with less than 30 days’ notice will require full-service fee payment (non-refundable).
Services under $1,000: With the demand for services, we require pre-payments to secure your appointment/service. Cancellations with more than 2 week notice will be refunded excluding the $100 scheduling deposit. The scheduling deposit may be transferred to another service. Cancellations with less than 2 week notice will require full-service fee payment (non-refundable).
Cancellations due to travel challenges or medical emergencies: With proof of travel challenges or a medical emergency, we will address on a case-by-case basis. With documentation of the emergency, such as a doctor’s note, we may permit a credit being applied toward future services.
If the SMart Center must cancel any service as a result of circumstances beyond reasonable control including but not limited to fire, floods, natural disasters, riots, strikes, or disease epidemic, the client is eligible to receive a refund/credit excluding any deposits and payments for services already rendered. Early dismissal from a CommuniCamp program will be reviewed on a case-by-case basis.